CloudFiles for Technology and IT

From contract approvals to product documents, CloudFiles helps tech teams manage, share, and track critical files with ease. Handle licenses, compliance reports, or infrastructure blueprints faster and more securely with AI-powered automation.

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Trusted by the best in the Business

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Tailored for Every Tech & IT Sector

Custom Solutions for Software, Cloud, Hardware & IT Services
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Software

  • Automate software license agreements and compliance tracking
  • Securely manage API documentation and product roadmaps
  • Streamline contract approvals with version control and e-signatures
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Cloud & IT Infrastructure

  • Manage cloud security compliance documentation with ease
  • Automate SLAs and vendor contracts
  • Ensure SOC 2, GDPR, and ISO 27001 compliance with built-in audit trails
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Hardware & Engineering

  • Securely share blueprints, patents, and technical documentation
  • Automate supply chain paperwork and vendor agreements
  • Improve collaboration on product development with real-time access control
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IT Service Management

  • Automate incident reports and IT policy documentation
  • Manage IT audits and compliance workflows efficiently
  • Track service requests and approvals with AI-powered insights
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Why CloudFiles for Technology & IT?

Smarter Document Management for Faster, Secure, and Compliant Workflows

Automate Documentation & Compliance

Generate, manage, and track contracts, NDAs, and SLAs while ensuring regulatory compliance.

AI-Powered Data Processing

Reduce manual data entry by 80%—extract insights from tech specs, security policies, and compliance reports instantly.

Secure IP & Technical Documentation

Keep confidential product roadmaps, API docs, and patents protected with encryption and access controls.

Seamless Contract & Vendor Management

Simplify software licensing, streamline vendor agreements, and ensure smooth contract approvals.

Real-Time Collaboration Across Teams

Enable developers, IT admins, and legal teams to securely share, track, and edit documents in real-time.

Integrate with Your Existing Tech Stack

Sync seamlessly with Salesforce, cloud storage solutions, and DevOps tools for an uninterrupted workflow.

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Key Document Types We Handle

Securely manage technical, financial, and operational documents with full metadata control, AI automation, and built-in compliance.
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IT Service Intake Forms

Digitize and route client onboarding, issue reporting, and support request forms. Auto-classify requests, trigger workflows in ITSM tools (like Jira or ServiceNow), and extract structured data for SLAs.
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Compliance Documentation

Manage SOC 2, ISO 27001, HIPAA (for HealthTech), GDPR, and internal security policies. Automate access reviews, tag sensitive fields, and maintain audit trails with AI-driven metadata extraction.
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Vendor Contracts & NDAs

Ingest and auto-tag MSAs, SLAs, NDAs, and DPAs. Track expiration, renewal terms, and risk clauses. Enable secure e-signature workflows and cross-departmental collaboration.
COMING SOON
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Architecture Diagrams

Securely store product blueprints, infrastructure diagrams, and system architecture documents. Enable version tracking, controlled sharing, and real-time collaboration between engineering and product teams.
COMING SOON
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Product Documentation

Auto-organize API docs, SDKs, user manuals, and changelogs. Sync with product portals or CRMs. Maintain version control and automate doc updates from Git or internal wikis.

COMING SOON
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Incident Reports

Capture and automate routing of postmortems, RCA (root cause analysis), and downtime logs. Use AI to extract incident type, affected systems, timelines, and action items—ideal for audit prep and compliance reviews.
COMING SOON
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Stay Industry Compliant

Always.

Certified, verified, and tailored for Tech & IT industry. Our security and compliance controls meet stringent standards like HIPAA for healthcare and SOC 2 for finance. Independently audited, we ensure your data stays protected while you focus on what matters most.

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Purpose-built Solutions

...for Fast-moving Tech & IT Teams

Customer Onboarding & Ticket Intake

Automate service intake and client onboarding to reduce turnaround time and improve SLAs. Ideal for SaaS providers, IT service desks, and support teams.

  • Auto-extract customer info, issue category, and priority from onboarding or intake forms
  • Trigger onboarding workflows and task assignments directly within Salesforce using Flow automation
  • Trigger provisioning workflows, SSO setup, or user role mapping based on form data
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Security & Compliance Documentation

Stay audit-ready with automated organization of SOC 2, ISO 27001, and access policy documents. Critical for InfoSec, DevSecOps, and compliance teams.

  • Auto-classify and store security artifacts like pentest reports, risk assessments, and DPA records
  • Enforce folder structure, naming policies, and retention rules per compliance framework
  • Maintain immutable audit trails for all document actions (upload, edit, access, delete)
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Contract & NDA Management

Simplify management of vendor, partner, and client contracts. Ideal for legal, procurement, and RevOps.

  • Extract renewal dates, payment terms, and data-sharing clauses from MSAs, NDAs, and SOWs
  • Route contracts for approval or e-signature using Salesforce Flow or DocuSign APIs
  • Auto-organize documents by vendor, contract type, or region in integrated cloud storage
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Incident Tracking & Audit Readiness

Enhance incident documentation for engineering, security, and IT compliance teams.

  • Auto-extract key details like severity, impacted systems, and timestamps from incident reports
  • Log structured incident records directly into Salesforce for traceability and compliance
  • Trigger internal reviews, alerts, or remediation tasks using Salesforce Flows
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Product Documentation & Version Control

Centralize and manage engineering, QA, and product enablement documents.

  • Ingest and version technical specs, API docs, release notes, and SDKs
  • Auto-tag docs by sprint, version, or feature using metadata extraction
  • Sync with product portals or customer support knowledge bases (e.g., Confluence, Notion)
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CloudFiles is a game-changer for Tech & IT

But don’t just take it from us.

Salesforce appexchange ratings

4.9/5

Capterra

4.8/5

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4.5/5

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    "CloudFiles has has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended."

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    Jeremy Ahoyo

    Atlante

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    "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!"

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    Vishal Talpallikar

    Aviva

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    "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses."

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    Latha Davuluri

    W. R. Grace & Co.

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    "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!"

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    Irwin Mencias

    Mālama Solar

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    "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce"

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    Mark Salib

    BDA Partners

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    "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce."

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    Victor Villalobos

    The Financial Interior, LLP

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    "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend."

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    Adam Ady

    Anteriad

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    "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration."

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    Oscar Chacón

    Sagicor Financial Corporation

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    "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!"

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    Ed Pashkin

    Rainforest Alliance

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