Automation & Bulk Actions in Document AI

Scale document processing with intelligence and control. CloudFiles Document AI automates workflows at every stage — from triggers to mapping to post-processing — so teams can handle files at scale without manual effort.

Doc AI - Query Document

Loved and trusted

by companies across industries — from finance, real estate to healthcare.

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Features powering Automations & Bulk Actions

Advanced automation capabilities that let you run AI processing at scale with precision.

Multi-Source Triggers

Automatically launch AI processing when files are added or updated in Salesforce, uploaded to connected storage, received via integrations, or initiated manually from CloudFiles components.

  • Detects changes in Salesforce records or external storage.
  • Supports SharePoint, Google Drive, OneDrive, AWS S3, and more.
  • Reduces lag by starting AI processing the moment files arrive.
CloudFiles Document AI

Developer Hooks

Give your dev team full control with the ability to trigger AI through Salesforce Flows, Apex, REST API, or AgentForce scripts — perfect for embedding intelligence into custom workflows.

  • Flexible developer-first control options.
  • Seamlessly integrates with existing automation logic.
  • Powers advanced use cases like batch processing or custom actions.
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Doc AI - Query Document

Scoped Processing at Trigger

Set page ranges, choose processing scope, and define AI instructions right at the trigger stage for more accurate, context-aware results.

  • Avoids unnecessary bulk processing.
  • Improves accuracy with tailored AI instructions.
  • Useful for contracts, KYC sets, and medical records where precision matters.
Document AI

Post-Processing Event Actions

Instantly respond to outcomes — whether a document is processed, split, or encounters an error — by triggering follow-up flows, alerts, or corrective actions.

  • Build automated safety nets for error handling.
  • Trigger downstream Salesforce approvals, tasks, or updates.
  • Ensure every file gets the right follow-up, instantly.
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Platform events

Document Mapper

Automate data mapping by letting you build a list of mapping rules — including with the built-in List Builder — and execute them all together in a single automated run.

  • Saves hours of repetitive field-mapping work.
  • Supports bulk data extraction into Salesforce fields.
  • Works seamlessly with downstream workflows.
CloudFiles Document AI
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Used across industries

CloudFiles’ streamlines marketing and sales workflows, boosting efficiency while saving time and money.
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Financial Services

Automate KYC and loan document collection, share files securely, and track client engagement, right from CRM. Built for financial services compliance.
Banking
Insurance
Wealth
Assets
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Construction & Real Estate

Construction & Real Estate

Simplify contracts, manage listings, and streamline approvals. Securely handle blueprints, permits, and compliance while enhancing team collaboration.
Engineering
Real Estate
Services
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Technology & IT

Manage documentation, automate spec and contract workflows, and track engagement, all within the CRM using CloudFiles.
Software
Hardware
Cloud
ITSM
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CloudFiles Use-Cases

See how CloudFiles helps streamline workflows in Salesforce

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Organize KYC Docs

Wealth managers upload, organize & verify KYC docs right from Asset records in half the time

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Quick Templates Selection

Govt. contractors generate accurate quotes from hundreds of formats to get paid quickly

food

Meal Planning

Food companies generate meal plans and send them as email attachments for their audience

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Auto KYC Entry

Transportation companies classify KYC docs automatically & pull relevant info into fields

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Digitize Medical Records

Hospitals digitize medical prescriptions by auto-reading them into checklist fields

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Share with customers

Insurance agents share risk management collateral with experience users to engage them

CloudFiles is a game-changer.

But don’t just take it from us.

Salesforce appexchange ratings

4.9/5

Capterra

4.8/5

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4.5/5

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    "CloudFiles has has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended."

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    Jeremy Ahoyo

    Atlante

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    "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!"

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    Vishal Talpallikar

    Aviva

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    "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses."

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    Latha Davuluri

    W. R. Grace & Co.

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    "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!"

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    Irwin Mencias

    Mālama Solar

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    "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce"

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    Mark Salib

    BDA Partners

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    "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce."

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    Victor Villalobos

    The Financial Interior, LLP

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    "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend."

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    Adam Ady

    Anteriad

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    "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration."

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    Oscar Chacón

    Sagicor Financial Corporation

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    "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!"

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    Ed Pashkin

    Rainforest Alliance

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    Stay compliant & secure.

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