Share Connect vs
CloudFiles
Both products scored on the same matrix, from the same kinds of public source, with the same arithmetic. Every number below links back to the evidence behind it.
Both put SharePoint files on Salesforce records. CloudFiles goes deeper.
CloudFiles leads on both Enterprise Readiness and Functionality. Every figure is a composite; the evidence behind each one is linked below it.
Corner labels are for orientation only: each product is plotted at its exact scores, not placed in a cell.
- IngestionL3
- DownloadL4
- PermissionsL4
- IngestionL5
- DownloadL5
- PermissionsL4
CloudFiles does more, in every area
CloudFiles scores 4.4 of 5 on Functionality against 3.4 for Share Connect, and fully supports 16 of the 18 features we checked against 8. CloudFiles is ahead in all four groups: storage depth and search, basic file tasks, advanced file tasks and Salesforce support.
Self-serve prices and in-Salesforce editing
Share Connect publishes self-serve per-user prices from $6 a month, and its viewer opens Microsoft 365 files for editing inside Salesforce.
Level on 5 features
Both are rated the same on opening the original file, renaming files and folders, deleting files and folders, version history and permissions.
Who each product is built for
Four signals, each scored 1–5 from public sources. The item-by-item trail is in the evidence post.
Four of seven identified CloudFiles reviewers work at firms of 1,000+ staff; Share Connect's identified buyers all work at organisations under 50 staff, and its two named customers are small consultancies.
CloudFiles includes all support free with every paid plan, offers a no-install test drive and exhibits at Salesforce's flagship events; Share Connect's support is a ticket form in US business hours that excludes help with customer-built Flows.
CloudFiles is independently audited for SOC 2 Type II, with a 492-page help centre and a public REST API and Apex client; Share Connect's developer surface is one Flow action, with no public API.
CloudFiles aims its messaging at enterprise buyers in regulated industries and has 227 G2 reviews; Share Connect's headline is horizontal and its G2 profile has no reviews.
What each product does
Eighteen document-management features, each rated on the same five-rung ladder. The score is the average rung, weighted by each feature's Kano class: Dial 3, Delighter 2, Dealbreaker 1, Distractor 0. What each feature and rung means.
- L1Absent. Can't be done from Salesforce.
- L2Workaround. Only through the storage's own interface, custom code or a manual step.
- L3Limited. Works, but with gaps.
- L4Complete. Everything a buyer expects.
- L5Extended. Complete, plus useful extras.
Bars fill to the rung reached. L4 and L5 count as fully supported.
How much runs without a person
9 of the 18 features can be automated. Each is rated on a five-rung ladder for how far it runs through Flow, for admins, and Apex or an API, for developers. The score is the average rung, reported on its own: it does not change the Functionality score above.
- L1Absent. No automation for the feature.
- L2Workaround. Built-in options that act like automation, with little control.
- L3Limited. Only one of Flow, Apex or an API, or thin capabilities.
- L4Complete. Both Flow and Apex, with the basics covered.
- L5Extended. Everything in L4, plus options beyond the basics.
The two products, side by side
Stated as facts and not scored. What they share comes first, then where they differ most.
- Both install from AppExchange and link SharePoint folders to Salesforce records.
- Both keep files in the customer's own SharePoint, not in Salesforce storage.
- Both let users preview, download, rename and delete files from the record.
“Scores higher” marks the product with the higher score on the matching item in this comparison.
How much of this is public
How much of what we scored is public, published by someone other than the vendor, and stated as a checkable fact. It measures what each vendor makes public, not the vendor.
| Component | Share Connect | CloudFiles |
|---|---|---|
| Data Reliability | 77% · Well documented | 91% · Well documented |
| CoverageIs the information public at all? | 100% | 97% |
| IndependenceIs it published by someone other than the vendor? | 71% | 87% |
| PrecisionIs it a checkable fact rather than a general claim? Counted only where a precise figure is expected. | 61% | 89% |
| Where the evidence comes from | Customer reviews and independent write-ups back 6 of 18 features; the rest cite Appiphony's own pages, its AppExchange listing or its branded Salesforce Ben article | Customer reviews, review sites and company profiles back all 13 Enterprise Readiness items, and customer reviews and consultancy write-ups back 14 of 18 features, alongside CloudFiles' public security page, DPA and Trust Portal |
Start from what you need
Each row is a need where the two products differ, answered from the scores above.
You want a self-serve price per user
Share ConnectShare Connect lists Starter at $6 and Pro at $12 per user a month on annual terms, bought inside the app; CloudFiles prices by quote, per org or per user.
Files and folders should stay in sync both ways
CloudFilesCloudFiles syncs files and folders in both directions instantly (L5); Share Connect stores links and refreshes them when the component reloads (L2).
You upload large files, or upload files automatically
CloudFilesCloudFiles uploads whole folders by drag and drop, accepts every file type by default and runs batch uploads from Flow (L5); Share Connect caps manual uploads at about 500 MB and Flow uploads at about 11 MB (L3).
You plan to automate file work with Flow or Apex
CloudFilesAutomation score 4.8 against 2.3; higher on all 9 automatable features.
Portal users on Experience Cloud need to edit and manage files
CloudFilesExperience Cloud support comes with CloudFiles, with editing and per-user controls (L5); Share Connect needs Experience Connect, a separate paid product (L4).
Procurement asks for an audited SOC 2 Type II report
CloudFilesCloudFiles is independently audited for SOC 2 Type II, with a public Trust Portal and DPA; Share Connect's SOC 2 claim is company-level, with the report only on written request under NDA.
Frequently asked questions
On Enterprise Readiness, Share Connect scores 2.6 of 5 (Leans low) and CloudFiles 4.8 (Highly ready). On Functionality, CloudFiles scores 4.4 of 5 and Share Connect 3.4, the Kano-weighted average of the rung each reaches on 18 document-management features; CloudFiles fully supports 16 of them and Share Connect 8. CloudFiles passes all 3 dealbreaker features and Share Connect 2, missing ingestion.
CloudFiles works with the storage a team already uses, whether that is SharePoint, OneDrive, Google Drive or AWS S3, and goes deep on it from inside Salesforce: on SharePoint it creates sites, drives and Microsoft Teams, sets site columns and their defaults, and searches SharePoint properties. Share Connect works with SharePoint, with OneDrive as an upload destination, and writes Salesforce field values to SharePoint library columns.
Share Connect stores links to SharePoint files and folders rather than syncing them. Renames and deletions made in SharePoint appear in Salesforce when the SharePoint Links component reloads. CloudFiles syncs files and folders in both directions instantly.
Share Connect is priced per user in two self-serve tiers: Starter at $6 per user a month on a one-year commitment or $8 month to month, and Pro at $12 annual or $15 monthly, which adds folder linking and all Flow automation. Scheduled Flow runs need a paid Mass Actions add-on. CloudFiles is flexible: it licenses per org or per user, and prices by quote.
CloudFiles is independently audited for SOC 2 Type II and holds ISO 27001, 27017 and 27018 certification, with HIPAA and GDPR compliance. Appiphony's homepage states a company-level SOC 2 Type 2 attestation with no report date or product scope, and its DPA provides the report only on written request, under NDA. No ISO 27001 or HIPAA claim was found for Share Connect.
Share Connect rates higher on File Edit. It publishes a self-serve price list, where CloudFiles prices by quote.
CloudFiles wrote it. Both products are scored with the same published method, from the same kinds of public source, and the evidence behind every score is published so it can be checked. Ties and losses are shown as they fall.
Scored the same way, in the open
CloudFiles makes one of the two products compared here, so everything that decides a score is published, including where Share Connect comes out ahead. CloudFiles' own evidence is in CloudFiles for Document Management: the evidence.
One method for both
The same two axes, the same five-rung feature ladder and the same confidence rules, for Share Connect and for CloudFiles.
How we compare →Public sources only
Every score rests on what anyone can read: vendor sites and help docs, AppExchange, review sites, social posts and independent write-ups.
How features are scored →Evidence you can check
Each score's source, quote and read date is in the evidence post. CloudFiles' own evidence is collected once and linked from every comparison.
Read the evidence →Dated and corrected
Scores as of 28 September 2026, re-read every cycle. If a score is wrong, tell us and we will correct it.
Report a correction →Is CloudFiles the right fit for your team?
In a 30-minute call, the CloudFiles team will look at your Salesforce and SharePoint setup and tell you plainly whether CloudFiles, Share Connect or neither fits it.