Document AI Use Cases -> Document Insights

CloudFiles’ Document AI doesn’t just extract data — it understands it. By interpreting, summarizing, and analyzing content across multiple document types, it helps Salesforce users gain fast, actionable insights from contracts, assessments, forms, and images.

Document AI Playground

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Key Use-Cases of Document Insights

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Document Summarization

Generate concise, accurate summaries of long documents — whether it's a customer contract, onboarding packet, or compliance report — helping teams absorb key details quickly.

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Answer Sentiment Analysis

Understand the emotional tone behind form inputs or open-ended answers. Useful for reviewing medical assessments, surveys, or customer feedback.

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Fuzzy Matching in Salesforce

Compare document content with Salesforce data or across documents to identify mismatches or inconsistencies. Perfect for reconciling partnership agreements or validating deal terms.

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Calculations & Derivations

Perform on-the-fly calculations from document data — such as income-to-loan ratios, score thresholds, or treatment costs — and sync results into Salesforce fields.

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Image Interpretation

Use AI to interpret images (e.g., property photos in real estate listings or condition assessments) and extract descriptive labels or context to enrich CRM records.

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