CloudFiles Document AI Use-Cases

From search and extraction to approvals and insights — explore how CloudFiles Document AI can transform the way your team works with documents inside Salesforce.

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Automate Smarter with Document AI

From data extraction to instant approvals — explore powerful ways to bring AI into your document workflows inside Salesforce.

AI Powered Search

Use natural language to search within large PDFs, legal documents, or scanned compliance files — without ever scrolling.

  • Search across long-format legal contracts, leases, or financial agreements
  • Instantly locate sections like termination clauses or renewal terms
  • Help legal, compliance, and customer support teams work faster
  • Seamlessly integrated with Salesforce record context
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Data Extraction

Use AI to extract relevant fields from uploaded documents and sync them into Salesforce records automatically.

  • Pull fields from KYC docs (name, address, SSN) into onboarding flows
  • Extract intake data from HIPAA-compliant medical forms
  • Read itemized invoice tables and auto-log transactions
  • Extract handwritten data or detect text in scans and business cards
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Document Approval & Validation

Let AI verify form completeness, match documents to checklists, and validate signatures before routing to approvers.

  • Auto-classify uploaded files (e.g., W-2, Driver’s License, Passport)
  • Match uploads to document checklists (e.g., for mortgage or insurance claims)
  • Detect missing signatures, blurred scans, or incomplete forms
  • Reconcile form inputs with existing Salesforce data
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Document Insights

Use AI to derive meaning from documents: summaries, insights, emotional tone, or financial calculations.

  • Summarize legal exhibits, real estate appraisals, or benefit statements
  • Analyze tone in customer assessment forms or patient surveys
  • Perform financial calculations from uploaded spreadsheets or forms
  • Use fuzzy matching to compare contracts with Salesforce records
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Document Splitting

Split, rename, and route documents to the right record,. Whether it’s a single PDF with multiple documents or a bulk upload, AI helps segment and organize it all in Salesforce.

  • Auto-split mortgage application packets into W-2s, IDs, credit reports
  • Rename documents using extracted metadata (e.g., “Smith_KYC_July2024.pdf”)
  • Automatically route each file to the right Opportunity, Case, or Contact
  • Maintain organized folders and versioning inside external storage
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