CloudFiles Document AI not only spots blur but understands which fields are unreadable, estimates confidence, and intelligently decides whether the document can still be processed or needs a re-upload — all inside Salesforce.
Your team shouldn’t waste time opening, zooming, and guessing whether an ID or KYC file is readable.
45%
delays caused by unreadable uploads
3x more
erification errors with manual checks
~ 2 days
wasted identifying poor-quality files

Detect unreadable uploads instantly before they enter validation.
AI measures readability field by field to ensure data integrity.
Automatically route or approve documents based on clarity thresholds.
If AI can assess clarity, imagine what else it can understand in Salesforce.

No. For security and compliance reasons, CloudFiles does not reconstruct or hallucinate missing data. Instead, it identifies which fields are unreadable and measures how much blur impacts verification.
Yes. Each document and field gets a clarity confidence score, which can be used in Salesforce Flows to trigger re-upload or approval logic.
Yes. You can set unique clarity confidence thresholds for each field or document type (for example, 90% for ID number, 80% for address).
All standard image and PDF formats including JPG, PNG, and scanned PDFs.
Yes. CloudFiles follows SOC 2, ISO 27001, GDPR, and HIPAA standards. All data is encrypted and processed securely within your Salesforce environment.
Stop wasting time on unreadable files. Let CloudFiles AI detect, interpret, and score clarity directly inside Salesforce - ensuring only high-quality, verifiable documents move forward.
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