# Use-Cases - Document AI - AI Powered OCR - Text Detection in Images

> Upload multi-page medical forms, & CloudFiles AI will extract patient demographics, diagnosis codes, prescriptions, & test results into Salesforce

## Text Detection in Images for Salesforce

Upload photos or image batches, and CloudFiles Document AI instantly extracts Name, Title, Company, Phone, and Email with near-perfect accuracy.

[Book a Demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-use-cases-text-detection-from-images-hero)

*Loved and trusted by leading companies*
Logos: General Mills, Dun & Bradstreet, Wingstop, PenFed, Aviva, Ohio University, CA Conservation Corps, NC State Auditor, Arthrex, Commvault, Computacenter, Aggreko, ITW, Lummus, Northumbrian Water, Hamptons, Anteriad, BrightNight

## Manual Entry is the Silent Deal Killer
Every business card collected at an event or meeting holds opportunity - yet most never reach Salesforce. Manual entry delays follow-ups and leads to lost revenue.

- **80%** — of business card data never makes it into Salesforce
- **5x slower** — manual lead creation speed
- **Days** — lost between meeting and CRM update

## See how it works — step by step

### Step 1. Upload & Trigger AI

Step 1. Upload & Trigger AI

Upload single or bulk business card images from events, inboxes, or mobile devices. CloudFiles routes them automatically for OCR.

- Works with JPG, PNG, PDF, and HEIC
- Handles multiple cards per image
- Supports direct uploads from Salesforce record pages

### Step 2. Extract the Right Data

Step 2. Extract the Right Data

AI extracts visible text and classifies it by context — identifying names, roles, and companies with precision.

- Detects fields even from complex layouts
- Supports multilingual text (English, French, Spanish, etc.)
- Confidence scoring for accuracy verification

### Step 3. Sync Data Back to Salesforce

Step 3. Sync Data Back to Salesforce

Validated, formatted, and synced directly into Salesforce Leads or Contacts — ready for sales follow-up.

- Auto-maps fields to Salesforce standard objects
- Dedupes based on email or phone
- Triggers tasks, campaigns, or nurture flows

## The Triple Advantage

Get Speed, Precision andCompliance

- **95% Faster Lead Capture** — From card photo to Salesforce Lead in seconds.
- **99.9% OCR Accuracy** — Accurate extraction from any image or camera angle.
- **Native Salesforce Experience** — Flow + Apex integration — no separate app to log into.

## CloudFiles: Built to Do What Others Can’t
Manual entry is slow. Other tools fall short. CloudFiles gives you the smarter way to manage documents.

## Beyond this use case

### Email Signature Extraction

Capture names, titles, and contact details from email signatures and auto-create Leads in Salesforce.

### Event Badge Scanning

Scan event passes or QR codes to instantly register attendees and leads in Salesforce.

### Receipt or ID Image Digitization

Extract structured data from receipts or ID photos and map it directly to Salesforce records.

## Make your documents smarter

Book a 15-min live demo and see how CloudFiles transforms data extraction in Salesforce

[Book a Demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-use-cases-text-detection-from-images-footer)