# Industries - Financial Services

> CloudFiles empowers banks, insurance firms, wealth management companies with document automation, AI-driven compliance, & better client collaboration.

## CloudFiles for Financial Services

In financial services, precision, security, and efficiency are non-negotiable. CloudFiles empowers banks, insurance firms, and wealth management companies with seamless document automation, AI-driven compliance, and effortless client collaboration.

[Talk to a document expert](https://meet.cloudfiles.io/salesforce?utm_content=sf-industries-financial-services-hero)

*Trusted by the best in the business*
Logos: General Mills, Dun & Bradstreet, Wingstop, PenFed, Aviva, Ohio University, CA Conservation Corps, NC State Auditor, Arthrex, Commvault, Computacenter, Aggreko, ITW, Lummus, Northumbrian Water, Hamptons, Anteriad, BrightNight

## Tailored for every financial sector

Solutions built for banking, insurance, wealth management & more.

- **Banking & lending** — Automate loan origination and approval workflows. Enhance mortgage and credit document processing. Securely manage and share sensitive financial data.
- **Insurance** — Simplify underwriting and policy generation. Automate claims processing and compliance checks. Enhance customer onboarding with digital document workflows.
- **Wealth & asset management** — Manage client portfolios with secure document sharing. Automate investment proposals and financial reporting. Track approvals and compliance across financial documents.
- **Accounting & auditing** — Streamline audit trails and financial statement processing. Automate invoice approvals and expense reporting. Securely collaborate on tax filings and financial audits.

*Why CloudFiles*

## Why CloudFiles for *Financial Services*?

Identify documents to loans—50% faster. AI-secured. CloudFiles powers smarter finance.

- **Automate document workflows** — Accelerate loan approvals, streamline underwriting, and eliminate manual paperwork with AI-powered automation.
- **Effortless KYC & compliance** — Reduce compliance burdens with automated KYC form processing, backed by independent SOC 2 Type II auditing, ISO 27001 certification, and GDPR compliance.
- **Faster quote & proposal generation** — Save 50% of the time generating customized quotes, contracts, and investment proposals while maintaining brand consistency.
- **Secure file sharing & collaboration** — Enable advisors, bankers, and clients to securely share, sign, and access documents with real-time tracking and access controls.
- **AI-powered data extraction & processing** — Cut manual data entry by 80%—let AI extract key financial information from tax returns, bank statements, and compliance reports.
- **Meet global financial regulations** — Stay ahead of audits and compliance with TLS 1.2+ in transit, AES-256 at rest, independent SOC 2 Type II auditing, and automated access logs.

*Security & compliance*

## Stay industry compliant

CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, and compliant with HIPAA and GDPR. Data residency is supported in the US, EU, UK, and AU. Your files stay in your own storage — CloudFiles never re-hosts them — and are not used to train our AI models.

Certifications: SOC 2 (Type II), HIPAA (Compliant), ISO 27001 (Certified), GDPR (Compliant)

[Security overview](/security)

## Key document types we handle

Securely manage critical financial documents with full metadata control, automation, and compliance.

- **Identity documents** — Automate client onboarding by extracting and validating personal information (e.g. SSN, ID, passport). Trigger account creation, risk checks, and compliance flows directly from the record. (Coming soon)
- **Insurance claims** — Capture incoming documents from agents or clients, validate completeness with AI, and route them through approval workflows — improving claims turnaround time. [Learn more](/salesforce/document-types/intake-form/)
- **Loan applications** — Capture borrower data, manage supporting docs, and automatically validate or flag missing information. Trigger loan review or checklist flows. [Learn more](/salesforce/document-types/intake-form/)
- **Tax documents** — Parse income and deductions from returns or W-2s to support mortgage, business loans, or advisory inputs. Attach validated data to CRM records. [Learn more](/salesforce/document-types/intake-form/)
- **Bank statements** — Ingest and summarize bank statements with AI. Highlight deposits, balances, and spending behavior, then auto-tag risks and sync summaries to records. (Coming soon)
- **Pay stubs** — Extract income data (gross, net, YTD) and employer details to validate borrower eligibility for loans, benefits, or insurance underwriting. [Learn more](/salesforce/document-types/pay-stub/)

## Purpose-built solutions

Solutions built for fast-moving financial institutions.

### Client identity verification

Client identity verification & onboarding

Automate data extraction and record creation during client onboarding. Help financial institutions meet regulatory requirements by automating the collection and validation of identity documents during onboarding.

- Extract data from U.S. IDs like driver's licenses, utility bills, SSN cards, and W-9s
- Auto-create client records and trigger CIP/OFAC checks via Salesforce flows
- Validate completeness and flag exceptions via flows

### Income verification

Income verification for lending & insurance

Speed up credit and underwriting decisions by automating income data capture from pay stubs and tax forms. Ideal for mortgage lenders, credit unions, and life insurers.

- Extract gross/net pay, YTD earnings, and employer info from pay stubs and W-2s
- Push structured data into Salesforce for automated credit scoring or premium calculation
- Flag discrepancies and auto-route for secondary review

### Compliance monitoring

Compliance monitoring & audit trails

Ensure regulatory readiness with structured document tracking and naming enforcement. Meet FINRA, SEC, and CFPB requirements with built-in audit capabilities.

- Auto-log every document upload, edit, or deletion inside Salesforce
- Enforce folder structure, naming rules, and retention policies by product or region
- Generate exportable logs for audit teams and regulatory reviewers

### Claims intake

Insurance claims intake & routing

Streamline claims intake by extracting document data, checking completeness, and generating case summaries or notification letters.

- Detect missing claim docs (like FNOL or supporting photos) and extract key fields
- Auto-generate acknowledgment emails or adjuster assignment letters
- Route organized claim files to the appropriate handlers

### Loan files organization

Loan document organization

Organize loan files with intelligent folder creation and generate borrower-facing forms or approval letters with dynamic data.

- Create structured folders for each loan in external storage with rule-based tagging
- Generate loan application forms, disclosures, or approval letters with Salesforce data
- Validate file completeness and auto-prompt missing items

## Guides, case studies & more

From real-world case studies to actionable guides — dive deeper into how leading firms streamline document workflows.

- **Case study — BDA Partners** — See how BDA Partners streamlined document management, strengthened compliance, and improved operational efficiency with CloudFiles' tailored financial solutions. [Learn more](https://docs.cloudfiles.io/qi90VXdvPhH)
- **Case study — Fresh Consulting** — See how Fresh Consulting improved sales-to-service handover efficiency by 35% using CloudFiles with Salesforce. [Learn more](https://docs.cloudfiles.io/bGMZuG98Kuk)
- **Case study — Diversified Fall Protection** — See how Diversified Fall Protection enhanced document approval efficiency by 50% using CloudFiles with Salesforce. [Learn more](https://docs.cloudfiles.io/2qwtgeEeijy)

## Loved by teams. Backed by results.

Don't just take our word for it—take theirs...

> "CloudFiles has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended." — **Jeremy Ahoyo, Atlante**

> "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!" — **Vishal Talpallikar, Aviva**

> "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses." — **Latha Davuluri, W. R. Grace & Co.**

> "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!" — **Irwin Mencias, Mālama Solar**

> "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce" — **Mark Salib, BDA Partners**

> "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce." — **Victor Villalobos, The Financial Interior, LLP**

> "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend." — **Adam Ady, Anteriad**

> "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration." — **Oscar Chacón, Sagicor**

> "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!" — **Ed Pashkin, Rainforest Alliance**

## Book your personalized demo

You're one click away from smarter docs. Join 500+ teams using CloudFiles to streamline workflows, cutting document chaos by 75% while saving hours every week.

[Book a demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-industries-financial-services-footer)