# Features - Doc Processing - Universal File Intelligence > Unlock insights from any file, anywhere. Our AI-powered engine reads, understands, and processes content across formats, languages, and sources ## Universal File Intelligence Unlock insights from any file, anywhere. Our AI-powered engine reads, understands, and processes content across formats, languages, and sources — from structured PDFs to blurry scans — delivering accurate results at scale. [Read Technical Guide](https://help.cloudfiles.io/salesforce/document-ai) · [Talk to a Document Expert](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-universal-file-intelligence-hero) *Loved and trusted* Logos: General Mills, Dun & Bradstreet, Wingstop, PenFed, Aviva, Ohio University, CA Conservation Corps, NC State Auditor, Arthrex, Commvault, Computacenter, Aggreko, ITW, Lummus, Northumbrian Water, Hamptons, Anteriad, BrightNight ## Features powering universal document intelligence ### Adaptive Content Intelligence Adaptive Content Intelligence Reads printed, handwritten, scanned, and multilingual content — even from low-quality images — using AI-powered OCR and NLP. - Accurately interprets both structured and unstructured documents. - Supports multiple languages and writing styles. - Extracts data from challenging or low-resolution sources. ### Format-Agnostic Reading Format-Agnostic Reading Works with PDFs, Word, Excel, PowerPoint, text files, and image formats without requiring conversions. - Maintains formatting integrity during processing. - Supports a wide range of file types in one workflow. - Eliminates the need for pre-processing or reformatting. [Learn More](https://help.cloudfiles.io/salesforce/ai-playground) ### Omni-Source Access Omni-Source Access Works with files stored in Salesforce, SharePoint, Google Drive, OneDrive, AWS S3, or other connected sources. - Integrates seamlessly with multiple storage locations. - Enables direct processing without downloading files. - Supports both cloud storage and local file systems. [Learn More](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-universal-file-intelligence-mid) ### Large & Selective Processing Large & Selective Processing Handles files from KB to multi-GB and unlimited pages. Process entire or selected pages. - Scales efficiently for large datasets or single files. - Allows targeted extraction from specific pages or sections. - Minimizes time and resource usage with selective processing. [Learn More](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-universal-file-intelligence-mid-2) ## CloudFiles Use-Cases See how CloudFiles helps streamline workflows in Salesforce - **Organize KYC docs** — Wealth managers upload, organize & verify KYC docs right from Asset records in half the time - **Quick templates selection** — Govt. contractors generate accurate quotes from hundreds of formats to get paid quickly - **Meal planning** — Food companies generate meal plans and send them as email attachments for their audience - **Auto KYC entry** — Transportation companies classify KYC docs automatically & pull relevant info into fields - **Digitize medical records** — Hospitals digitize medical prescriptions by auto-reading them into checklist fields - **Share with customers** — Insurance agents share risk management collateral with experience users to engage them [Explore All Use-Cases](https://www.cloudfiles.io/salesforce/use-cases) ## CloudFiles is a game-changer. But don’t just take it from us. > "CloudFiles has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended." — **Jeremy Ahoyo, Atlante** > "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!" — **Vishal Talpallikar, Aviva** > "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses." — **Latha Davuluri, W. R. Grace & Co.** > "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!" — **Irwin Mencias, Mālama Solar** > "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce" — **Mark Salib, BDA Partners** > "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce." — **Victor Villalobos, The Financial Interior, LLP** > "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend." — **Adam Ady, Anteriad** > "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration." — **Oscar Chacón, Sagicor Financial Corporation** > "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!" — **Ed Pashkin, Rainforest Alliance** ## Stay compliant & secure. CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, and compliant with HIPAA and GDPR. Data residency is supported in the US, EU, UK, and AU. Your files stay in your own storage — CloudFiles never re-hosts them — and are not used to train our AI models. Certifications: SOC 2 (Type II), HIPAA (Compliant), ISO 27001 (Certified), GDPR (Compliant) [Security overview](/security) ## Book Your Personalized Demo You are one Click Away from Smarter Docs. Join 500+ teams using CloudFiles to streamline workflows, cutting document chaos by 75% while saving hours every week. [Book a Demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-universal-file-intelligence-footer)