# Features - Doc Processing - NLP Queries > Transforming simple queries into precise, structured data extractions with unmatched accuracy with CloudFiles Document AI ## Algorithmic Natural Language Querying - Ask & Extract with CloudFiles Document AI Even AI-based tools can misinterpret queries, fail with complex tables, or return incomplete results. You need a solution that understands context, structures, and relationships—just like a human would. That’s where CloudFiles Document AI comes in—transforming simple queries into precise, structured data extractions with unmatched accuracy. [Talk to a Document Expert](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-algorithmic-natural-language-querying-hero) *Loved and trusted* Logos: General Mills, Dun & Bradstreet, Wingstop, PenFed, Aviva, Ohio University, CA Conservation Corps, NC State Auditor, Arthrex, Commvault, Computacenter, Aggreko, ITW, Lummus, Northumbrian Water, Hamptons, Anteriad, BrightNight ## That’s where CloudFiles document AI comes in! ### Smart Query Refinement Smart Query Refinement Even if your question is vague or incomplete, CloudFiles Document AI enhances and refines your query, ensuring you always get the most accurate answer. - Refines vague queries into precise answers automatically. [Learn More](https://help.cloudfiles.io/salesforce/document-ai-playground-test-drive) ### Salesforce-Specific Data Extraction Salesforce-Specific Data Extraction Built for Salesforce, CloudFiles understands CRM data structures, extracting relevant customer details, transaction records, and metadata without manual effort. - Captures key CRM insights—like account hierarchies, custom objects, and field-level data—tailored to your workflows. [Learn More](https://help.cloudfiles.io/salesforce/business-document-fields-and-line-items-extractor) ### Page, Table & Context Awareness Page, Table & Context Awareness Unlike traditional search tools, CloudFiles Document AI reads entire documents holistically, understanding tables, multi-page layouts, and nested structures to pull out the right data. - Grasps complex layouts and multi-page structures to find and extract exactly what you need. [Learn More](https://help.cloudfiles.io/salesforce/document-ai) ### AI That Thinks Like a Human AI That Thinks Like a Human Instead of just matching words, CloudFiles Document AI analyzes relationships between data points, ensuring context-aware extractions across various document types. - Understands context and connections between data, delivering human-like, accurate extractions. [Learn More](https://help.cloudfiles.io/salesforce/document-ai) ### Works with Any Document Format Works with Any Document Format From PDFs and scanned images to structured reports, CloudFiles Document AI adapts to different file types, making extraction seamless and universal. - Supports PDFs, images, Word, Excel, and PowerPoint files for universal data extraction. [Learn More](https://help.cloudfiles.io/salesforce/ai-playground) ## CloudFiles Use-Cases See how CloudFiles helps streamline workflows in Salesforce - **Organize KYC docs** — Wealth managers upload, organize & verify KYC docs right from Asset records in half the time - **Share with customers** — Insurance agents share risk management collateral with experience users to engage them - **Daily reporting** — Technology companies create custom records for specific sales uploads for reporting purposes - **Quick templates selection** — Govt. contractors generate accurate quotes from hundreds of formats to get paid quickly - **Incident reporting** — HR teams generate custom incident documents using a variety of screen flow inputs - **Meal planning** — Food companies generate meal plans and send them as email attachments for their audience [Explore All Use-Cases](https://www.cloudfiles.io/salesforce/use-cases) ## CloudFiles Document AI is a game-changer. But don’t just take it from us. > "CloudFiles has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended." — **Jeremy Ahoyo, Atlante** > "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!" — **Vishal Talpallikar, Aviva** > "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!" — **Irwin Mencias, Mālama Solar** > "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses." — **Latha Davuluri, W. R. Grace & Co.** > "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce." — **Victor Villalobos, The Financial Interior, LLP** > "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce" — **Mark Salib, BDA Partners** > "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend." — **Adam Ady, Anteriad** > "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!" — **Ed Pashkin, Rainforest Alliance** > "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration." — **Oscar Chacón, Sagicor Financial Corporation** ## Stay compliant & secure. CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, and compliant with HIPAA and GDPR. Data residency is supported in the US, EU, UK, and AU. Your files stay in your own storage — CloudFiles never re-hosts them — and are not used to train our AI models. Certifications: SOC 2 (Type II), HIPAA (Compliant), ISO 27001 (Certified), GDPR (Compliant) [Security overview](/security) ## Why NLP Querying for Document Processing? **Q: Traditional AI-powered search tools often fall short because they -** - Only match keywords instead of understanding intent. - Struggle with structured data like tables, lists, and multi-page documents. - Lack CRM-specific context, making them unreliable for Salesforce users. - Don’t refine vague queries, leaving users to experiment with different search terms. ## Book Your Personalized Demo You are one Click Away from Smarter Docs. Join 500+ teams using CloudFiles to streamline workflows, cutting document chaos by 75% while saving hours every week. [Book a Demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-algorithmic-natural-language-querying-footer)