# Features - Doc Processing - Multi-Agent AI with Custom Control

> From versatile functional agents to highly specialized ones, choose the perfect AI-powered assistant for any document workflow.

## Multi-Agent AI with Custom Control

From versatile functional agents to highly specialized ones, choose the perfect AI-powered assistant for any document workflow.

[Read Technical Guide](https://help.cloudfiles.io/salesforce/document-ai) · [Talk to a Document Expert](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-ai-agents-with-custom-control-hero)

*Loved and trusted*
Logos: General Mills, Dun & Bradstreet, Wingstop, PenFed, Aviva, Ohio University, CA Conservation Corps, NC State Auditor, Arthrex, Commvault, Computacenter, Aggreko, ITW, Lummus, Northumbrian Water, Hamptons, Anteriad, BrightNight

## Features powering multi-agent AI

### Functional Agents

Functional Agents

Choose from functional AI agents — each designed for a specific function like data extraction, splitting, etc — and deploy the right one for the job.

- Searis – Your Intelligent Search Companion
- Divira - The Master of Clean Cuts (splitting)
- Cartia, Voxa – Field mapping & conversational document insights.

### Specialized agents

Specialized agents

Extensions of functional agents, built to handle specific, well-defined tasks with precision. These auxiliary agents enable more focused, efficient, and accurate execution for targeted use cases.

- Deliver task-specific AI capabilities for niche workflows.
- Enhance functional agents for greater efficiency and accuracy.
- Optimize performance for specialized document processing needs, like legal processing, excel extraction etc.

[Learn More](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-ai-agents-with-custom-control-mid)

## CloudFiles Use-Cases

See how CloudFiles helps streamline workflows in Salesforce

- **Organize KYC docs** — Wealth managers upload, organize & verify KYC docs right from Asset records in half the time
- **Quick templates selection** — Govt. contractors generate accurate quotes from hundreds of formats to get paid quickly
- **Meal planning** — Food companies generate meal plans and send them as email attachments for their audience
- **Auto KYC entry** — Transportation companies classify KYC docs automatically & pull relevant info into fields
- **Digitize medical records** — Hospitals digitize medical prescriptions by auto-reading them into checklist fields
- **Share with customers** — Insurance agents share risk management collateral with experience users to engage them

[Explore All Use-Cases](https://www.cloudfiles.io/salesforce/use-cases)

## CloudFiles is a game-changer.

But don’t just take it from us.

> "CloudFiles has saved us many hours of repetitive work and boosted our productivity. It has taken our automation capabilities to new heights! Definitely recommended." — **Jeremy Ahoyo, Atlante**

> "CloudFiles is an excellent, easy-to-use app. It quickly solved our Salesforce to SharePoint file transfer crisis with seamless implementation and outstanding customer support. Highly recommend!" — **Vishal Talpallikar, Aviva**

> "CloudFiles' SharePoint integration with Salesforce has reduced data storage costs, simplified document management, and enhanced efficiency. Outstanding support. Highly recommend for reducing storage expenses." — **Latha Davuluri, W. R. Grace & Co.**

> "CloudFiles offers great value for connecting storage solutions. Automate tasks like folder creation and file copying. Excellent support at no extra cost. Highly recommend!" — **Irwin Mencias, Mālama Solar**

> "Flawless app with exceptional support. CloudFiles exceeds expectations in testing, implementation, migration, and automation. Highly recommend exploring this solution for connecting file storage to Salesforce" — **Mark Salib, BDA Partners**

> "CloudFiles is incredibly robust and handles our document processes flawlessly. The highly responsive team are true problem solvers. Worth every dollar. Absolutely recommend for Salesforce." — **Victor Villalobos, The Financial Interior, LLP**

> "CloudFiles' SharePoint/Salesforce integration is excellent. The team is collaborative, responsive, and highly knowledgeable. They go the extra mile to meet our needs. Highly recommend." — **Adam Ady, Anteriad**

> "CloudFiles seamlessly integrates OneDrive with Salesforce, offers flexible Apex actions, and provides outstanding support. Vishesh and team ensured a smooth setup and file migration." — **Oscar Chacón, Sagicor Financial Corporation**

> "Using CloudFiles' SharePoint integration with Salesforce has saved us on data storage costs. Their support and flow templates for file permissions are excellent. Highly recommended!" — **Ed Pashkin, Rainforest Alliance**

## Stay compliant & secure.

CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, and compliant with HIPAA and GDPR. Data residency is supported in the US, EU, UK, and AU. Your files stay in your own storage — CloudFiles never re-hosts them — and are not used to train our AI models.

Certifications: SOC 2 (Type II), HIPAA (Compliant), ISO 27001 (Certified), GDPR (Compliant)

[Security overview](/security)

## Book Your Personalized Demo

You are one Click Away from Smarter Docs. Join 500+ teams using CloudFiles to streamline workflows, cutting document chaos by 75% while saving hours every week.

[Book a Demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-features-ai-agents-with-custom-control-footer)