# Salesforce file storage limits: the verified facts

> Salesforce's own documentation says one thing about file storage limits. Nearly every guide online says another. Here is what's actually verified, and what isn't.

*Salesforce facts, verified*

## How much file storage does Salesforce *actually* give you

Salesforce's own documentation states one number. Nearly every independent guide states a different one. Real customer orgs show a third number entirely. Here's what's actually verified, and what isn't.

*The gap, in three numbers*

- **10 GB** — File storage per org, per Salesforce's own documentation
- **0** — Per-license lines Salesforce documents for file storage
- **7** — Independent sources stating a different formula, uncited

## What's documented, and what's repeated

Two different answers circulate for the same question, and only one of them traces back to Salesforce.

### What gets repeated online

- 10 GB, plus 2 GB per user license, on Enterprise, Performance and Unlimited
- 5 USD per GB per month for additional storage
- Stated as fact, with worked examples, never linked to a source

### What Salesforce documents

- 10 GB flat per org, every edition from Contact Manager through Unlimited
- No per-license line for file storage, only data storage has one
- Verified live against Salesforce's own Help article, 28 Aug 2026

## What Salesforce's own documentation says
Salesforce's [Data and File Storage Allocations](https://help.salesforce.com/s/articleView?id=limits_storage_allocation.htm&type=5) reference gives one figure for file storage per edition, and it does not vary with how many users you have:

| **Salesforce edition** | **File storage per org** | **Data storage per user license** |
|---|---|---|
| Contact Manager, Group, Professional, Enterprise | 10 GB | 20 MB |
| Performance, Unlimited | 10 GB | 120 MB |
| Essentials, Starter | 1 GB | N/A |
Read that table's own column headers again: data storage has a per-user-license column because it genuinely scales with headcount. File storage does not get one, because Salesforce's documented allocation for it is a flat number per org, not per user. Source retrieved 28 Aug 2026, linked above.

## The number almost everyone else uses instead
Search for Salesforce file storage limits and you will land on a different formula almost everywhere: 10 GB per org, plus 2 GB per user license on Enterprise, Performance and Unlimited. It shows up with worked examples, presented as settled fact, across at least seven independent sources below, and none of them link to where the 2 GB figure comes from.

It goes a step further than blog posts. On 28 Aug 2026 we ran a plain web search for this exact question, and the search engine's own synthesized answer repeated the 2 GB per license figure as settled fact, drawn straight from the same uncited corpus. The confusion is not confined to individual pages any more. It is inside the layer that is supposed to be checking them.

*Found repeating the same unsourced figure*

## Seven independent sources, one number, no citation

- **SharinPix** — States it as fact, with a worked example, no source given. [View source](https://sharinpix.com/blog/salesforce-file-storage-pricing-limits-2026/)
- **Flosum** — Repeats the same formula, no source given. [View source](https://www.flosum.com/blog/salesforce-storage-limits)
- **techparrot.io** — Repeats the same formula, no source given. [View source](https://techparrot.io/blog/salesforce-storage-limits)
- **usecarly.com** — Repeats the same formula, no source given. [View source](https://www.usecarly.com/blog/salesforce-storage-limit/)
- **InfallibleTechie** — Repeats the same formula since 2015, still uncited. [View source](https://www.infallibletechie.com/2015/01/data-and-file-storage-limits-in.html)
- **XfilesPro** — Repeats the same formula, with a worked example, no source given. [View source](https://www.xfilespro.com/understanding-salesforce-file-storage-limitation/)
- **Salentica** — Repeats the same formula in a support article, no source given. [View source](https://elements.salentica.com/kb/article/114-elements-data-and-file-storage-allocations/)

## Why this keeps happening
The simplest explanation fits the evidence: one guide stated the 2 GB figure without a source at some point, ranked, and every later guide copied the number from whichever page it read rather than from Salesforce's own documentation. That is a cheap way to write a storage-limits article, and it is invisible to a reader unless someone actually opens the primary source and checks. Once enough pages agree with each other, the number reads as verified consensus even though every page is really citing every other page, and none of them is citing Salesforce.

A search engine summarizing what Salesforce charges for storage has no reason to prefer Salesforce's own page over the fifth blog that says the same thing with more confidence. Volume looks like corroboration. It is not.

## What real orgs actually show
Salesforce's file storage documentation states a floor, not a ceiling. In practice, additional storage is negotiated and purchased per contract, and real orgs commonly hold far more than the documented 10 GB base. Figures below are rounded, illustrative examples gathered through Salesforce partner consultations across a range of org sizes, checked against the widely repeated 2 GB per license formula rather than against Salesforce's own published minimum:

| **Full Salesforce licenses** | **File storage observed** | **10 GB + 2 GB per license predicts** |
|---|---|---|
| 30+ | ~70 GB | 70 GB |
| ~50 | ~110 GB | 110 GB |
| ~350 | ~700 GB | 710 GB |
| 2,000+ | ~4 TB | ~4 TB |
Every org we looked at sits far above Salesforce's documented 10 GB floor, and tracks the uncited 2 GB per license formula surprisingly closely. The likeliest explanation is standard commercial provisioning, additional storage that Salesforce sales bundles in alongside licenses, that never made it into the public self-serve documentation. That is a real, useful pattern. It is just not the same thing as a published entitlement, and the gap between the two is exactly what this page is tracking.

## What we still don't know
Salesforce does not publish a price for storage beyond your org's allocation. The 5 USD per GB per month figure that circulates alongside the 2 GB claim has the same problem: no cited source, and nothing matching it on Salesforce's own pricing or Help pages. Additional storage is purchased through **Setup > Your Account > Browse & Buy**, in multiples of 10 GB or 1 TB, at a rate that reflects your org's own agreement with Salesforce rather than a public list price. If you need a real number, ask your Salesforce account executive for your org's actual rate.

## Check your own org
The one number that is never in dispute is the one on your own org's **Setup > Storage Usage** page. Whatever formula got you there, that page is the actual entitlement, updated live. If you are weighing whether files belong in Salesforce at all versus in storage your team already governs, [CloudFiles connects Salesforce to SharePoint, Google Drive and S3](/salesforce/document-management) so the record and the file stay linked either way.

This page is dated because Salesforce's own documentation, and the real-world numbers above, can change. Checked again: 28 Aug 2026.