# XfilesPro vs CloudFiles > XfilesPro vs CloudFiles on one published method: Enterprise Readiness 3.3 vs 4.8, Functionality 3.4 vs 4.4 of 5, and how much public evidence backs each score. *Compare · Document management for Salesforce* ## XfilesPro vs CloudFiles Both products scored on the same matrix, from the same kinds of public source, with the same arithmetic. Every number below links back to the evidence behind it. [Read the evidence](/blog/xfilespro-vs-cloudfiles-evidence) · [How we compare](/blog/how-we-compare-salesforce-document-apps) The verdict ## Both keep Salesforce files in your own storage. CloudFiles goes deeper. CloudFiles leads on both Enterprise Readiness and Functionality. Every figure is a composite; the evidence behind each one is linked below it. Where each product sits Corner labels are for orientation only: each product is plotted at its exact scores, not placed in a cell. XfilesProCloudFilesEnterprise ReadinessBuilt, sold and bought for large organisations[Details →](#enterprise-readiness)XfilesPro3.3/ 5MixedCloudFiles4.8/ 5Highly readyFunctionalityAverage rung across 18 features, weighted by Kano class[Details →](#functionality)XfilesPro3.4/ 510 of 18 features at L4–L5CloudFiles4.4/ 516 of 18 features at L4–L5Dealbreakers3 features checked first, each at L4[Details →](#functionality)XfilesPro3/ 3 pass - ✓IngestionL4 - ✓DownloadL4 - ✓PermissionsL4 CloudFiles3/ 3 pass - ✓IngestionL5 - ✓DownloadL5 - ✓PermissionsL4 Data ReliabilityHow much of the evidence is public and independent[Details →](#data-reliability)XfilesPro82%Well documentedCloudFiles91%Well documented Biggest gapCloudFiles does more CloudFiles scores 4.4 of 5 on Functionality against 3.4 for XfilesPro, and fully supports 16 of the 18 features we checked against 10. Where XfilesPro leadsPublished pricing and version history XfilesPro publishes a per-user price with a gated Enterprise tier, and shows a file's version history inside Salesforce. Where they tieLevel on 4 features Both are rated the same on renaming files and folders, deleting files and folders, permissions and Salesforce Classic. [Enterprise Readiness](#enterprise-readiness)[Functionality](#functionality)[Automation](#automation)[Facts](#facts)[Data Reliability](#data-reliability)[Which to choose](#choose) Enterprise Readiness ## Who each product is built for Four signals, each scored 1–5 from public sources. The item-by-item trail is in [the evidence post](/blog/xfilespro-vs-cloudfiles-evidence#enterprise-readiness-score-x). Enterprise ReadinessXfilesPro3.3MixedCloudFiles4.8Highly ready SignalScore, 1–5What makes the difference Observed buyersWho actually buys itWeight 3XfilesPro3.0MixedCloudFiles4.7Highly readyCloudFiles aheadFour of seven identified CloudFiles reviewers work at firms of 1,000+ staff; none of XfilesPro's fourteen identified reviewers works at a firm above 1,000. Commercial & service designHow it's priced, sold and supportedWeight 2XfilesPro4.1Leans highCloudFiles4.9Highly readyCloudFiles aheadCloudFiles includes all support free with every paid plan and a no-install test drive; XfilesPro publishes its prices but sells Premium Support as an add-on. Technical designHow deep and enterprise-grade it isWeight 2XfilesPro2.3Leans lowCloudFiles5.0Highly readyCloudFiles aheadCloudFiles is independently audited for SOC 2 Type II, with a public help centre and API; XfilesPro's docs site was unreachable on 21 and 28 September 2026, and no public API was found. Messaging & ecosystemWho it's for, and who vouches for itWeight 1XfilesPro3.4Leans highCloudFiles4.3Highly readyCloudFiles aheadCloudFiles has 227 G2 reviews and profiles on all three review sites; XfilesPro is on G2 only. Both aim their messaging at enterprise buyers in regulated industries. Functionality ## What each product does Eighteen document-management features, each rated on the same five-rung ladder. The score is the average rung, weighted by each feature's Kano class: Dial 3, Delighter 2, Dealbreaker 1, Distractor 0. [What each feature and rung means](/blog/how-we-score-salesforce-document-management#the-features). Functionality scoreaverage rung, weighted by Kano class*XfilesPro***3.4 / 5***CloudFiles***4.4 / 5**Dealbreakers passedthe three features every buyer needs*XfilesPro***3 / 3***CloudFiles***3 / 3**Rated the sameno difference between the two*Both***4 features** The feature ladder - L1**Absent.** Can't be done from Salesforce. - L2**Workaround.** Only through the storage's own interface, custom code or a manual step. - L3**Limited.** Works, but with gaps. - L4**Complete.** Everything a buyer expects. - L5**Extended.** Complete, plus useful extras. Bars fill to the rung reached. L4 and L5 count as fully supported. Storage Supportfully supported: XfilesPro 0 · CloudFiles 3 of 3Storage DepthXfilesProL3 · LimitedCloudFilesL4 · CompleteBrowse LibraryXfilesProL3 · LimitedCloudFilesL5 · ExtendedSearchXfilesProL3 · LimitedCloudFilesL5 · ExtendedAdvanced Opsfully supported: XfilesPro 3 · CloudFiles 3 of 5File EditXfilesProL2 · WorkaroundCloudFilesL3 · LimitedVersioningXfilesProL3 · LimitedCloudFilesL2 · WorkaroundPermissions DealbreakerXfilesProL4 · CompleteCloudFilesL4 · CompleteMetadataXfilesProL4 · CompleteCloudFilesL5 · Extended2-way syncXfilesProL4 · CompleteCloudFilesL5 · ExtendedBasic Opsfully supported: XfilesPro 5 · CloudFiles 7 of 7Ingestion DealbreakerXfilesProL4 · CompleteCloudFilesL5 · ExtendedPreviewXfilesProL4 · CompleteCloudFilesL5 · ExtendedOriginal AccessXfilesProL3 · LimitedCloudFilesL4 · CompleteDownload DealbreakerXfilesProL4 · CompleteCloudFilesL5 · ExtendedRenameXfilesProL4 · CompleteCloudFilesL4 · CompleteDeleteXfilesProL4 · CompleteCloudFilesL4 · CompleteMove / CopyXfilesProL3 · LimitedCloudFilesL4 · CompleteSalesforce Supportfully supported: XfilesPro 2 · CloudFiles 3 of 3Experience Cloud SupportXfilesProL4 · CompleteCloudFilesL5 · ExtendedClassic SupportXfilesProL4 · CompleteCloudFilesL4 · CompleteMobile CompatibilityXfilesProL3 · LimitedCloudFilesL4 · Complete Automation ## How much runs without a person 9 of the 18 features can be automated. Each is rated on a five-rung ladder for how far it runs through Flow, for admins, and Apex or an API, for developers. The score is the average rung, reported on its own: it does not change the Functionality score above. XfilesPro2.0/ 5 average rung1 of 9 at L4 or above · 0 at L5CloudFiles4.8/ 5 average rung9 of 9 at L4 or above · 7 at L5 The automation ladder - L1**Absent.** No automation for the feature. - L2**Workaround.** Built-in options that act like automation, with little control. - L3**Limited.** Only one of Flow, Apex or an API, or thin capabilities. - L4**Complete.** Both Flow and Apex, with the basics covered. - L5**Extended.** Everything in L4, plus options beyond the basics. **CloudFiles higher** Storage Depth, Search, Ingestion, Rename, Delete, Move / Copy, Permissions, Metadata and Experience Cloud Support**XfilesPro higher** none**Level** none Storage DepthXfilesProL2 · WorkaroundCloudFilesL5 · ExtendedSearchXfilesProL1 · AbsentCloudFilesL5 · ExtendedIngestionXfilesProL4 · CompleteCloudFilesL5 · ExtendedRenameXfilesProL3 · LimitedCloudFilesL4 · CompleteDeleteXfilesProL1 · AbsentCloudFilesL5 · ExtendedMove / CopyXfilesProL1 · AbsentCloudFilesL5 · ExtendedPermissionsXfilesProL2 · WorkaroundCloudFilesL5 · ExtendedMetadataXfilesProL2 · WorkaroundCloudFilesL5 · ExtendedExperience Cloud SupportXfilesProL2 · WorkaroundCloudFilesL4 · Complete Facts ## The two products, side by side Stated as facts and not scored. What they share comes first, then where they differ most. XfilesProby XfilesPro Labs · a Salesforce document management appCloudFilesby CloudFiles · a Salesforce-native document management app What they have in common - Both install from AppExchange and link a storage folder to each Salesforce record automatically. - Both keep files in the customer's own storage, not in Salesforce. - Both sync files between Salesforce and storage in both directions. Where they differ mostXfilesProCloudFiles Pricing and licenceXfilesProScores higherPer user, billed annually, 10-user minimum: Standard from $14.99 a month, Enterprise by quote ($9.99 on its AppExchange listing)CloudFilesFlexible: per org or per user, priced by quote Automation (Flow and Apex)XfilesProAutomation score 2.0 of 5, with 0 of 9 features at the top rungCloudFilesScores higherAutomation score 4.8 of 5, with 7 of 9 features at the top rung Security and complianceXfilesProSOC 2 Type II announced in a 2025 blog post; no trust centre, security page or DPA foundCloudFilesScores higherIndependently audited for SOC 2 Type II; ISO 27001, 27017 and 27018; HIPAA; GDPR with a public DPA Product documentationXfilesProdocs.xfilespro.com unreachable (SSL error 526) on 21 and 28 September 2026CloudFilesScores higherA 492-page help centre covering setup, administration, security and developer reference Try before you buyXfilesProA 7-day AppExchange trial, installed in your own orgCloudFilesScores higherA no-install test drive from the AppExchange Try It button, with a guide for each product “Scores higher” marks the product with the higher score on the matching item in this comparison. *Data Reliability* ## How much of this is *public* How much of what we scored is public, published by someone other than the vendor, and stated as a checkable fact. It measures what each vendor makes public, not the vendor. | Component | XfilesPro | CloudFiles | |---|---|---| | Data Reliability | 82% · Well documented | 91% · Well documented | | Coverage | 98% | 97% | | Independence | 82% | 87% | | Precision | 64% | 89% | | Where the evidence comes from | Customer reviews and independent write-ups back 12 of 18 features; the rest cite XfilesPro's own pages or its AppExchange listing | Customer reviews, review sites and company profiles back all 13 Enterprise Readiness items, and customer reviews and consultancy write-ups back 14 of 18 features, alongside CloudFiles' public security page, DPA and Trust Portal | | Key data reliability issue | docs.xfilespro.com returned an invalid SSL certificate error (Cloudflare 526) on 21 and 28 September 2026, so XfilesPro's product documentation could not be read; its AppExchange and website prices also disagree | None found | Which to choose ## Start from what you need Each row is a need where the two products differ, answered from the scores above. If this matters to youBetter fitWhy You want a published price per user XfilesProXfilesPro lists Standard from $14.99 per user a month; CloudFiles prices by quote, per org or per user. Users should preview, move and copy files without leaving the record CloudFilesCloudFiles rates L5 on preview and L4 on move and copy; XfilesPro L4 and L3. Portal users on Experience Cloud need to edit and manage files CloudFilesCloudFiles portal users can edit and replace files under per-user action controls (L5); XfilesPro covers upload, download and access (L4). You plan to automate file work with Flow or Apex CloudFilesAutomation score 4.8 against 2.0; higher on 9 of the 9 automatable features. You want to try it before installing anything CloudFilesA Try It button on the AppExchange listing opens a pre-configured test drive org, with a guide for each product. Procurement asks for an audited SOC 2 Type II report CloudFilesCloudFiles is independently audited for SOC 2 Type II; XfilesPro's SOC 2 claim is a blog announcement with no auditor, report or trust centre. Your team needs product documentation to set it up CloudFilesCloudFiles publishes a 492-page help centre; XfilesPro's docs site was unreachable on 21 and 28 September 2026. ## Frequently asked questions **Q: How do XfilesPro and CloudFiles compare?** On Enterprise Readiness, XfilesPro scores 3.3 of 5 (Mixed) and CloudFiles 4.8 (Highly ready). On Functionality, CloudFiles scores 4.4 of 5 and XfilesPro 3.4, the Kano-weighted average of the rung each reaches on 18 document-management features; CloudFiles fully supports 16 of them and XfilesPro 10. CloudFiles passes all 3 dealbreaker features and XfilesPro 3. **Q: Which storage does each product work with?** CloudFiles works with the storage a team already uses, whether that is SharePoint, OneDrive, Google Drive or AWS S3, and goes deep on it from inside Salesforce: on SharePoint it creates sites, drives and Microsoft Teams, sets site columns and their defaults, and searches SharePoint properties. XfilesPro also connects SharePoint, OneDrive, Google Drive and S3, writing tags to SharePoint columns. **Q: How are XfilesPro and CloudFiles priced?** XfilesPro publishes per-user pricing billed annually with a 10-user minimum: Standard from $14.99 per user a month on its own pricing page ($9.99 on its AppExchange listing), and a quote-only Enterprise tier that adds multiple SharePoint sites, drives and buckets, Experience Cloud support and Premium Support, several as paid add-ons. CloudFiles is flexible: it licenses per org or per user, and prices by quote. **Q: What security and compliance does each product claim?** CloudFiles is independently audited for SOC 2 Type II and holds ISO 27001, 27017 and 27018 certification, with HIPAA and GDPR compliance. XfilesPro announced a SOC 2 Type II attestation in a 2025 blog post; it names no auditor and publishes no trust centre, security page or DPA. **Q: Why is XfilesPro's evidence harder to check?** XfilesPro's documentation site, docs.xfilespro.com, returned an invalid SSL certificate error (Cloudflare 526) on 21 and 28 September 2026, including in a standard browser, so its product documentation could not be read. Its ratings rest on its marketing pages, blog, pricing page and AppExchange listing, and its AppExchange and website prices disagree. **Q: Where does XfilesPro score higher than CloudFiles?** XfilesPro rates higher on Versioning. It publishes a price list, where CloudFiles prices by quote. **Q: Who wrote this comparison, and how was it scored?** CloudFiles wrote it. Both products are scored with the same published method, from the same kinds of public source, and the evidence behind every score is published so it can be checked. Ties and losses are shown as they fall. How this comparison was made ## Scored the same way, in the open CloudFiles makes one of the two products compared here, so everything that decides a score is published, including where XfilesPro comes out ahead. CloudFiles' own evidence is in [CloudFiles for Document Management: the evidence](/blog/cloudfiles-document-management-evidence). One method for both The same two axes, the same five-rung feature ladder and the same confidence rules, for XfilesPro and for CloudFiles. [How we compare →](/blog/how-we-compare-salesforce-document-apps) Public sources only Every score rests on what anyone can read: vendor sites and help docs, AppExchange, review sites, social posts and independent write-ups. [How features are scored →](/blog/how-we-score-salesforce-document-management) Evidence you can check Each score's source, quote and read date is in the evidence post. CloudFiles' own evidence is collected once and linked from every comparison. [Read the evidence →](/blog/xfilespro-vs-cloudfiles-evidence) Dated and corrected Scores as of 28 September 2026, re-read every cycle. If a score is wrong, tell us and we will correct it. [Report a correction →](/contact-us) ## Is CloudFiles the right fit for your team? In a 30-minute call, the CloudFiles team will look at your Salesforce and SharePoint setup and tell you plainly whether CloudFiles, XfilesPro or neither fits it. [Book a demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-compare-document-management-cloudfiles-vs-xfilespro-footer)