# S-Docs vs CloudFiles > S-Docs vs CloudFiles on one published method: Enterprise Readiness 4.2 vs 4.6, Functionality 3.5 vs 4.4 of 5, and how much public evidence backs each score. *Compare · Document generation for Salesforce* ## S-Docs vs CloudFiles Both products scored on the same matrix, from the same kinds of public source, with the same arithmetic. Every number below links back to the evidence behind it. [Read the evidence](/blog/s-docs-vs-cloudfiles-evidence) · [How we compare](/blog/how-we-compare-salesforce-document-apps) The verdict ## Both build documents from Salesforce data. CloudFiles leads on both axes. CloudFiles scores higher on Enterprise Readiness and on Functionality; S-Docs leads on named customers. Every figure is a composite; the evidence behind each one is linked below it. Where each product sits Corner labels are for orientation only: each product is plotted at its exact scores, not placed in a cell. S-DocsCloudFilesEnterprise ReadinessBuilt, sold and bought for large organisations[Details →](#enterprise-readiness)S-Docs4.2/ 5Highly readyCloudFiles4.6/ 5Highly readyFunctionalityAverage rung across 18 features, weighted by Kano class[Details →](#functionality)S-Docs3.5/ 57 of 18 features at L4–L5CloudFiles4.4/ 514 of 18 features at L4–L5Dealbreakers3 features checked first, each at L4[Details →](#functionality)S-Docs3/ 3 pass - ✓Data SourcesL4 - ✓Repeating ContentL5 - ✓Output FormatsL5 CloudFiles3/ 3 pass - ✓Data SourcesL5 - ✓Repeating ContentL5 - ✓Output FormatsL5 Data ReliabilityHow much of the evidence is public and precise[Details →](#data-reliability)S-Docs88%Well documentedCloudFiles88%Well documented Biggest gapTemplates, packets and batches CloudFiles builds templates through add-ins in Word, Excel and PowerPoint, merges existing files into packets and runs batches with per-record results; S-Docs types Office templates by hand and combines only its own generated PDFs. CloudFiles scores 4.4 on Functionality against 3.5. Where S-Docs leadsNamed customers S-Docs names large and regulated customers, including Johnson & Johnson, Accor and US federal agencies. Where they tieLevel on 9 features Both are rated the same on template management, runtime input, conditional logic, repeating content, rich media, output formats, save & write-back, send & hand-off and Experience Cloud support. [Enterprise Readiness](#enterprise-readiness)[Functionality](#functionality)[Automation](#automation)[Facts](#facts)[Data Reliability](#data-reliability)[Which to choose](#choose) Enterprise Readiness ## Who each product is built for Four signals, each scored 1–5 from public sources. The item-by-item trail is in [the evidence post](/blog/s-docs-vs-cloudfiles-evidence#enterprise-readiness-score-x). Enterprise ReadinessS-Docs4.2Highly readyCloudFiles4.6Highly ready SignalScore, 1–5What makes the difference Observed buyersWho actually buys itWeight 3S-Docs4.4Highly readyCloudFiles4.0Leans highS-Docs aheadS-Docs names large and regulated customers, including Johnson & Johnson, Accor and US federal agencies. CloudFiles' identified reviewers work mostly at large organisations, where S-Docs' work at small ones. Commercial & service designHow it's priced, sold and supportedWeight 2S-Docs4.2Highly readyCloudFiles4.9Highly readyCloudFiles aheadCloudFiles includes all support and offers a no-install test drive; S-Docs' standard support excludes SDK, batch and integration help, which Premier support covers, and its trial installs in a sandbox. Technical designHow deep and enterprise-grade it isWeight 2S-Docs4.3Highly readyCloudFiles4.7Highly readyCloudFiles aheadCloudFiles holds ISO 27001 and HIPAA alongside SOC 2 and publishes a REST API as well as Apex; S-Docs holds SOC 2 and FedRAMP, with an Apex SDK only. Messaging & ecosystemWho it's for, and who vouches for itWeight 1S-Docs3.6Leans highCloudFiles4.3Highly readyCloudFiles aheadCloudFiles' team mixes roles across regions and its review-site profiles are well populated; S-Docs' team is US-based, and two of its three review profiles are thin. Functionality ## What each product does Eighteen document generation features, each rated on the same five-rung ladder. The score is the average rung, weighted by each feature's Kano class: Dial 3, Delighter 2, Dealbreaker 1, Distractor 0. [What each feature and rung means](/blog/how-we-score-salesforce-document-generation#the-features). Functionality scoreaverage rung, weighted by Kano class*S-Docs***3.5 / 5***CloudFiles***4.4 / 5**Dealbreakers passedthe three features every buyer needs*S-Docs***3 / 3***CloudFiles***3 / 3**Rated the sameno difference between the two*Both***9 features** The feature ladder - L1**Absent.** Can't be done. - L2**Workaround.** Only by hand, by custom code or by staging data first. - L3**Limited.** Works, but with gaps. - L4**Complete.** Everything a buyer expects. - L5**Extended.** Complete, plus useful extras. Bars fill to the rung reached. L4 and L5 count as fully supported. Templatefully supported: S-Docs 0 · CloudFiles 1 of 2Template AuthoringS-DocsL3 · LimitedCloudFilesL5 · ExtendedTemplate ManagementS-DocsL3 · LimitedCloudFilesL3 · LimitedContent Logicfully supported: S-Docs 2 · CloudFiles 3 of 4Conditional LogicS-DocsL5 · ExtendedCloudFilesL5 · ExtendedRepeating Content DealbreakerS-DocsL5 · ExtendedCloudFilesL5 · ExtendedCalculations & FormattingS-DocsL3 · LimitedCloudFilesL4 · CompleteRich MediaS-DocsL3 · LimitedCloudFilesL3 · LimitedSalesforce Supportfully supported: S-Docs 1 · CloudFiles 2 of 2Experience Cloud SupportS-DocsL5 · ExtendedCloudFilesL5 · ExtendedMobile CompatibilityS-DocsL1 · AbsentCloudFilesL4 · CompleteDatafully supported: S-Docs 2 · CloudFiles 2 of 2Data Sources DealbreakerS-DocsL4 · CompleteCloudFilesL5 · ExtendedRuntime InputS-DocsL5 · ExtendedCloudFilesL5 · ExtendedOutput & Deliveryfully supported: S-Docs 2 · CloudFiles 6 of 8Output Formats DealbreakerS-DocsL5 · ExtendedCloudFilesL5 · ExtendedFillable DocumentsS-DocsL1 · AbsentCloudFilesL3 · LimitedDocument PacketsS-DocsL3 · LimitedCloudFilesL5 · ExtendedBulk GenerationS-DocsL3 · LimitedCloudFilesL5 · ExtendedPreview & EditS-DocsL3 · LimitedCloudFilesL4 · CompleteSave & Write-backS-DocsL5 · ExtendedCloudFilesL5 · ExtendedSend & Hand-offS-DocsL3 · LimitedCloudFilesL3 · LimitedRun HistoryS-DocsL3 · LimitedCloudFilesL5 · Extended Automation ## How much runs without a person 7 of the 18 features can be automated. Each is rated on a five-rung ladder for how far it runs through Flow, for admins, and Apex or an API, for developers. The score is the average rung, reported on its own: it does not change the Functionality score above. S-Docs3.7/ 5 average rung5 of 7 at L4 or above · 0 at L5CloudFiles4.0/ 5 average rung7 of 7 at L4 or above · 0 at L5 The automation ladder - L1**Absent.** No automation for the feature. - L2**Workaround.** Built-in options that act like automation, with little control. - L3**Limited.** Only one of Flow, Apex or an API, or thin capabilities. - L4**Complete.** Both Flow and Apex, with the basics covered. - L5**Extended.** Everything in L4, plus options beyond the basics. **CloudFiles higher** Runtime Input and Output Formats**S-Docs higher** none**Level** Data Sources, Document Packets, Bulk Generation, Save & Write-back and Send & Hand-off Data SourcesS-DocsL4 · CompleteCloudFilesL4 · CompleteRuntime InputS-DocsL3 · LimitedCloudFilesL4 · CompleteOutput FormatsS-DocsL3 · LimitedCloudFilesL4 · CompleteDocument PacketsS-DocsL4 · CompleteCloudFilesL4 · CompleteBulk GenerationS-DocsL4 · CompleteCloudFilesL4 · CompleteSave & Write-backS-DocsL4 · CompleteCloudFilesL4 · CompleteSend & Hand-offS-DocsL4 · CompleteCloudFilesL4 · Complete Facts ## The two products, side by side Stated as facts and not scored. What they share comes first, then where they differ most. S-Docsby S-Docs · a Salesforce-native document generation appCloudFilesby CloudFiles · a Salesforce-native document generation app What they have in common - Both install from AppExchange and generate Word, Excel, PowerPoint and PDF files from Salesforce data. - Both repeat whole sections of a template for related records, and both combine conditions with AND and OR. - Both save output to the record or to external storage, and both let portal users generate and preview documents. Where they differ mostS-DocsCloudFiles Pricing and licenceS-DocsQuote-based, per user or per document, with a $3,000 annual minimum; automated and batch use priced higherCloudFilesQuote-based, per org or per user Building templatesS-DocsIts own visual editor for PDF templates; Office templates use typed tags and SOQLCloudFilesScores higherAdd-ins for Word, Excel and PowerPoint, with live preview on real record data Automation (Flow and Apex)S-DocsAutomation score 3.7 of 5; each template has one output format, so a second format needs a cloned templateCloudFilesScores higherAutomation score 4.0 of 5; every automatable feature runs from Flow and Apex Security and complianceS-DocsSOC 2 Type 2; FedRAMP Moderate and DoD IL4, assessed by Coalfire in 2021; no ISO 27001 or HIPAA statedCloudFilesScores higherIndependently audited for SOC 2 Type II; ISO 27001, 27017 and 27018; HIPAA; GDPR with a public DPA Try before you buyS-DocsA self-serve 15-day trial, installed in a sandboxCloudFilesScores higherA no-install test drive from the AppExchange Try It button, with a guide “Scores higher” marks the product with the higher score on the matching item in this comparison. *Data Reliability* ## How much of this is *public* How much of what we scored is public and stated as a checkable fact. It measures what each vendor makes public, not the vendor. | Component | S-Docs | CloudFiles | |---|---|---| | Data Reliability | 88% · Well documented | 88% · Well documented | | Coverage | 98% | 98% | | Precision | 78% | 78% | | Where the evidence comes from | Every feature rests on a page in S-Docs' help centre; Enterprise Readiness draws on AppExchange, review sites, LinkedIn, S-Docs' trust portal and a 2021 FedRAMP press release | Every feature rests on a dated CloudFiles help page; Enterprise Readiness draws on AppExchange, review sites, LinkedIn and CloudFiles' public security page, DPA and Trust Portal | | Key data reliability issue | Seven of the ten recent AppExchange reviewers could not be matched to an employer | None found | Which to choose ## Start from what you need Each row is a need where the two products differ, answered from the scores above. If this matters to youBetter fitWhy Template authors should work in Word, Excel and PowerPoint without typing syntax CloudFilesCloudFiles' add-ins place fields, tables and conditions point-and-click, with live preview (L5); S-Docs' Office templates use typed tags and SOQL (L3). Packets should combine generated documents with files already on the record CloudFilesCloudFiles merges generated and existing files in order (L5); S-Docs combines only its own generated PDFs (L3). Large batches should show progress and per-record results CloudFilesCloudFiles runs batches with progress and per-record results (L5); S-Docs shows progress only in Salesforce's Apex Jobs (L3). You need a log of every generation run, including failures CloudFilesCloudFiles records each run with its record, file and errors, with usage dashboards (L5); S-Docs records successful documents only (L3). Generated PDFs should have fields the reader can fill in CloudFilesCloudFiles prefills fillable PDF fields and checkboxes (L3); S-Docs' generated PDFs are flat (L1). You need FedRAMP for US government work S-DocsS-Docs states FedRAMP Moderate and DoD IL4, assessed by Coalfire in 2021; CloudFiles holds SOC 2 Type II, ISO 27001, 27017 and 27018, and HIPAA. ## Frequently asked questions **Q: How do S-Docs and CloudFiles compare?** On Enterprise Readiness, CloudFiles scores 4.6 of 5 and S-Docs 4.2, both Highly ready. On Functionality, CloudFiles scores 4.4 of 5 and S-Docs 3.5, the Kano-weighted average of the rung each reaches on 18 document generation features; CloudFiles fully supports 14 of them and S-Docs 7. Both pass all 3 dealbreaker features. **Q: How are S-Docs and CloudFiles priced?** S-Docs prices by quote, per user or per document, with a $3,000 annual minimum, and prices automated and batch use higher than manual. CloudFiles licenses per org or per user and prices by quote. **Q: What security and compliance does each product claim?** CloudFiles is independently audited for SOC 2 Type II and holds ISO 27001, 27017 and 27018, with HIPAA and GDPR. S-Docs lists SOC 2 Type 2 and was assessed for FedRAMP Moderate and DoD IL4 in 2021; no ISO 27001 or HIPAA claim was found. **Q: Where does S-Docs score higher than CloudFiles?** On the Observed buyers signal, where S-Docs names large and regulated customers, and on partners, where it names CGI, a global integrator. On features, S-Docs is level with CloudFiles on nine of the eighteen. **Q: Does S-Docs sell any support separately?** S-Docs' standard support excludes help with the SDK, batch jobs and integrations, which its Premier support covers. CloudFiles includes all support in every paid plan. **Q: Who wrote this comparison, and how was it scored?** CloudFiles wrote it. Both products are scored with the same published method, from the same kinds of public source, and the evidence behind every score is published so it can be checked. Ties and losses are shown as they fall. How this comparison was made ## Scored the same way, in the open CloudFiles makes one of the two products compared here, so everything that decides a score is published, including where S-Docs comes out ahead. CloudFiles' own evidence is in [CloudFiles for Document Generation: the evidence](/blog/cloudfiles-document-generation-evidence). One method for both The same two axes, the same five-rung feature ladder and the same confidence rules, for S-Docs and for CloudFiles. [How we compare →](/blog/how-we-compare-salesforce-document-apps) Public sources only Every score rests on what anyone can read: vendor sites and help docs, AppExchange, review sites, LinkedIn and public registers. [How features are scored →](/blog/how-we-score-salesforce-document-generation) Evidence you can check Each score's source and read date is in the evidence post. CloudFiles' own evidence is collected once and linked from every comparison. [Read the evidence →](/blog/s-docs-vs-cloudfiles-evidence) Dated and corrected Scores as of 9 November 2026, re-read every cycle. If a score is wrong, tell us and we will correct it. [Report a correction →](/contact-us) ## Is CloudFiles the right fit for your team? In a 30-minute call, the CloudFiles team will look at your Salesforce setup and the documents you need to generate, and tell you plainly whether CloudFiles, S-Docs or neither fits it. [Book a demo](https://meet.cloudfiles.io/salesforce?utm_content=sf-document-generation-cloudfiles-vs-s-docs-footer)