# Doc Share - Use Case - Track File View Analytics with Custom Object

> Use the CloudFiles custom object in HubSpot to track file views, time spent, and recipient activity directly in your CRM.

## Track file views directly in HubSpot

Enable the CloudFiles Views object to capture file engagement like views, downloads, and time spent, and turn it into powerful HubSpot reports.

[Read technical guide](https://help.cloudfiles.io/hubspot/track-file-view-analytics-with-cloudfiles-custom-object) · [Talk to a document expert](https://calendly.com/d/4pp-4nk-p67/cloudfiles-hubspot-discussion)

*Loved and trusted*
Logos: Architecture Social, D & S Car Wash Supply, Lyka, HubSpot, We Are Here, Tenet Technologies, Taxolution Advisory, Neighbourhood, Trion Properties

## Track file views in HubSpot in 3 steps

- **Create a private app in HubSpot** — Set up a custom app with permissions to enable CloudFiles analytics.
- **Share the access token with CloudFiles** — Send us the token so the CloudFiles Views object can be activated in your HubSpot account.
- **Track file views inside HubSpot** — See views, downloads, and engagement data directly in your reports and dashboards.

## Share smarter, work faster, and stay in control

Collect and share documents safely with built-in compliance and data protection.

- **Unified sharing** — Share files from Google Drive, SharePoint, Dropbox & more, directly inside your CRM.
- **Enterprise security** — Protect links with email ID checks, passwords, expiry dates & domain restrictions.
- **Engagement insights** — Track views, time spent & user activity for every shared document.
- **Secure datarooms** — Collect or bundle multiple files into one link with full control & monitoring.
- **Auto-sync & alerts** — Keep shared files up to date and notify recipients on every update.
- **Workflow automation** — Generate links, set permissions & share files automatically via CRM workflows.

## Unlock more use cases

### Automatically capture HubSpot contacts from file views

Turn file views into new or updated HubSpot contacts automatically.

### Collect anonymous analytics on publicly shared documents

Share files publicly and collect anonymous view analytics in HubSpot via CloudFiles.

### E-mail attachment tracking dashboard for marketers

Track HubSpot email attachment views with CloudFiles and get instant contact-level analytics.

## Stay compliant & secure.

CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, and compliant with HIPAA and GDPR. Data residency is supported in the US, EU, UK, and AU. Your files stay in your own storage — CloudFiles never re-hosts them — and are not used to train our AI models.

Certifications: SOC 2 Type II, HIPAA, GDPR, ISO 27001

[Trust portal](https://trust.cloudfiles.io/)

## CloudFiles can automate anything on HubSpot

But don’t just take it from us.

> "CloudFiles is the best document tool for HubSpot! It's intuitive, provides deep viewing analytics, and outperforms HubSpot's native file tools with precise tracking." — **John Wu, Tenet Technologies**

> "CloudFiles makes content gating seamless! Easy-to-use multiple URLs for tracking, deep HubSpot integration, and a super responsive support team make it a must-have tool!" — **Frank Bocchino, Trion Properties**

> "Essential for recruiters! CloudFiles transforms CV sharing in HubSpot with trackable links instead of attachments, making client interactions seamless and efficient. A game-changer for recruitment!" — **Stephen Drew, Architecture Social**

> "CloudFiles is perfect for sales! Finally, a document control tool that works flawlessly in HubSpot. The ability to turn off downloads is a game-changer!" — **Trav White, Neighbourhood**

> "Best document tool for HubSpot! Easy to use, great analytics, and password-protected sharing. CloudFiles simplifies document management and tracking effortlessly." — **Chris Moore, HubSpot**

> "CloudFiles delivers precise file tracking! HubSpot integration helps us capture views, and the insights we get are invaluable for understanding audience engagement." — **Ken Underhill, D&S Car Wash Supply**

> "CloudFiles revolutionized our file sharing with partners and investors! Eliminated access issues, seamless integration with HubSpot, and powerful engagement analytics." — **Carolyn Treviño Jenkins, We Are Here**

> "Best HubSpot-SharePoint integration! CloudFiles automates file management seamlessly. Super responsive team, fast bug fixes, and smooth workflow automation. Tried others—this is by far the best!" — **Ron Rosenwasser, Taxolution Advisory LLC**

> "CloudFiles fits right into our HubSpot workflows! Every file view automatically updates the contact's timeline, so our team always knows when to follow up. Simple to set up, and the support has been fantastic." — **Lauren Goldman, Lyka**

## Meet a document expert!

Book your personalized demo now! Join 500+ teams using CloudFiles to streamline workflows, cutting document chaos by 75% while saving hours every week.

[Book a demo](https://calendly.com/d/4pp-4nk-p67/cloudfiles-hubspot-discussion)