# Why files break down in HubSpot

> Attachments have no fields, no status and no folders. Here's what that actually costs a team.

*The problem*

## Attachments aren't *records*

A file with no status, no owner and no folder is easy to lose track of.

A HubSpot attachment is a blob. It has a filename and a timestamp, nothing else: no status, no owner, no expiry, no folder.

That's fine for a single PDF. It breaks down the moment a deal or client file needs more than one document, tracked over time, by more than one person.

Teams end up rebuilding structure by hand: naming conventions, a spreadsheet on the side, someone remembering which version is current.

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